Managed IT Service Provider Based in Minneapolis, MN
Reliable IT that scales with your growth. We respond in under 30 minutes when problems happen—and work proactively so they rarely do.
Avg response time: < 30 minutes
50+ Years Serving
Minnesota Businesses
We partner with manufacturing companies, professional services firms, and PE-backed businesses—organizations where downtime costs real money and technology must enable growth, not constrain it.
Manufacturing
CMMC compliance, production uptime
Professional Services
accounting, legal, consulting
Portfolio Companies
M&A integration, multi-location support
Growing businesses
Business expansion and adding infrastructure
What Kind of Help Are You Looking For?
Your IT Can't Keep Up With Growth
Planning acquisitions, expanding locations, or scaling fast—but IT has become the bottleneck.
- Acquisition integration with no plan
- Hiring delayed by slow IT onboarding
- Need CMMC or ISO 27001
- No technology roadmap, only firefighting
You Have a Cybersecurity Crisis
Active emergency or urgent deadline costing you money every hour.
- Production line down
- Failed cyber insurance audit
- Ransomware or breach
- Server failure during critical period
Your Current IT Isn't Cutting It
You have IT support, but it’s not meeting your needs anymore.
- 45-minute hold times
- Surprise invoices for basic tasks
- Same problems recurring monthly
- No strategic planning, only reactive fixes
Experts to Handle Everything IT
From 24/7 monitoring to strategic planning, McNallan provides everything Minnesota businesses need to thrive.
Managed IT Services
24/7 monitoring with sub-3-minute response. Proactive prevention + immediate reactive support. All-inclusive pricing.
Cybersecurity
24/7 SOC monitoring, security assessments, CMMC/ISO 27001 compliance. Active threat response, not just alerts.
Infrastructure & Hardware
Lifecycle-managed equipment (Dell/HP standardization). 3-year replacement cycles. No emergency $50K surprises.
Backup & Disaster Recovery
Multi-layer, air-gapped backups. 4-6 hour recovery capability. We’ve recovered from building fires and ransomware.
IT Advisory (vCIO)
Strategic technology planning, M&A integration, compliance roadmaps. CIO expertise at 10% of full-time cost.
Project Services
Weekend M&A integrations, office moves, infrastructure overhauls. Zero business disruption.
Cloud Services
Microsoft 365 management, migrations, license optimization (we’ve saved clients $40K+ annually).
AI Services
Secure AI implementation with measurable ROI. Custom automation, Microsoft Co-Pilot, security policies.
Print Management
Managed print services included in IT support. Equipment sourcing, vendor management, proactive supplies.
What Customers Say About Us
The Perfect IT Process
Proactive Solutions
Prevention & Planning
- vCIO strategic planning (1, 3, 5-year roadmaps)
- 24/7 system monitoring & health checks
- Equipment lifecycle tracking
- Security threat detection & prevention
- Compliance roadmaps (CMMC, ISO 27001)
- Budget forecasting & planning
- Documentation
Result: Issues prevented before they become crises
Building infrastructure
Projects & Growth
What we do:
- Weekend M&A integrations
- Office moves & expansions
- Infrastructure overhauls
- New technology rollouts
- System implementations
- Network upgrades & expansions
Result: Zero business disruption during growth
Reactive Support
Immediate Response
What you experience:
- Call → Answer in < 3 minutes
- Senior technician engaged in under 30 minutes (industry ~3 hours)
- 86% same-day resolution rate
- All-hands deployment for critical issues
- 24/7 availability, 365 days
- CEO involved in strategic situations
AVERAGE RESPONSE TIME
Industry: ~3 hours
McNallan: < 30 minutes (tech engaged)
McNallan: < 30 minutes (tech engaged)
We will guide you through this process so that your IT never becomes a bottleneck to growth or day-to-day operations.
Inquire About Our Services
McNallan works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.
Prefer a real conversation? Skip the form and call us directly during business hours.
Working hours
Mon–Fri
Emergency
8:00 AM – 5:00 PM
24/7 on-call support
Tell us what you’re working on
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