McNallan Technology Solutions is a managed IT services provider based in Brooklyn Park, Minnesota. We serve growing businesses who need technology that enables growth rather than constraining it.
We’re not the cheapest MSP in Minnesota. We’re probably one of the more expensive ones. But our clients stay with us for 15+ years on average because we deliver real value: sub-30-minute response times, 90% same-day issue resolution, and strategic technology planning that aligns with your business goals.
When you work with McNallan Technology Solutions, you get a team that knows your business, your network, and your people by name. You get proactive management that prevents problems before they happen. And when emergencies do occur, you get all-hands response—not tier 1 runaround.
Most IT companies wait for things to break. We prevent them from breaking in the first place.
Our team monitors your systems 24/7, identifies potential issues before they impact your business, and maintains your technology infrastructure so you’re never surprised by failures.
We schedule equipment replacements before they fail—not after. We track hundreds of improvement recommendations across our client base and work through them systematically.
What this means for you:
Fewer emergencies and fire drills
Predictable technology operations
Equipment that gets replaced before it becomes a problem
Immediate Response When It Matters
Despite our proactive approach, emergencies happen. When they do, we respond differently than typical MSPs.
You won’t wait 45 minutes on hold. You won’t get tier 1 support reading troubleshooting scripts. You’ll reach someone who can get your problem solved quickly. 90% of issues get resolved the same day.
For mission-critical situations, we deploy all-hands. We’ve migrated 150+ endpoints over a single weekend for an acquisition with zero Monday morning downtime. We’ve had clients fully operational by Monday morning after a building fire destroyed their infrastructure on Friday night.
What this means for you:
Sub-3-minute response times (industry average: 45+ minutes)
Senior technician access immediately
All-hands capability for critical situations
All-Inclusive Pricing
Most MSPs charge separately for employee onboarding, offboarding, device setup, and "special projects." We include these as part of managing your technology properly.
When you hire someone, we set up their computer, email, applications, and security access—included. When someone leaves, we remove access and recover company data—included. One predictable monthly fee so you can actually budget for IT.
What this means for you:
No surprise invoices
No hesitation to properly onboard new employees
Predictable monthly IT costs
Standards That Enable Scale
We standardize on specific equipment and security tools. We don't negotiate on the things that matter.
This isn’t inflexibility—it’s how we deliver consistent, reliable service. When we know your equipment inside and out, we fix issues faster and prevent more problems. When every client meets our security standards, we can protect everyone effectively.
What this means for you:
Faster problem resolution
Consistent, reliable service
Security that actually works
Services
Comprehensive IT Services
From 24/7 monitoring to strategic planning, McNallan Technology Solutions provides everything Minnesota businesses need to thrive.
McNallan Technology Solutions works best with growth-focused Minnesota businesses where technology downtime costs real money and IT must enable—not constrain—business operations.
Ideal Client Profile
Technology downtime has quantifiable cost per hour
Growing and need IT that scales
Want strategic technology planning, not just break-fix
For businesses under 25 employees who prefer pay-as-you-go IT support, our sister company Computer Whatever offers break-fix services without monthly contracts.
McNallan Technology Solutions works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.
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