24/7/365 emergency support · Mon–Fri 8:00 AM – 5:00 PM

Managed IT Services & Support in New Brighton, MN

Managed IT, cybersecurity and AI for New Brighton businesses at the I-35W and I-694 crossing.

Server infrastructure support for New Brighton businesses
<30 minTechnician engagement
90%Same-day resolution
24/7Monitoring & support

New Brighton is a Ramsey County suburb at the intersection of Interstate 35W and Interstate 694, incorporated as a city in 1891. The 2020 census counted 23,454 residents. Rice Creek runs through the northern part of the city, and Mounds View lies to the north.

Corporate presence here is larger than the population suggests. APi Group is headquartered in New Brighton, and it became a Fortune 500 company in 2026. Andersen Corporation is also reported to have bought an office building in the city in 2026 for $9 million. Rush Lake Business Park, two buildings totaling 79,028 square feet, sold in August 2022, with the sale noting a significant med-tech presence in the northeast submarket.

Why us

Why New Brighton Businesses Choose McNallan

Headquarters offices, small multi-tenant business parks and a school campus all share this freeway junction, and each has different IT demands. Corporate offices need strong identity and email security, tenants in a business park need affordable support without a full-time IT hire, and growing companies need a plan before systems become tangled. A local provider can scale support to whichever of these fits you.

Sub-30-Minute Response

We answer calls in under three minutes and engage technicians on issues in under thirty. New Brighton is about eight miles east-southeast of our Brooklyn Park office, a short drive.

90% Same-Day Resolution

The majority of issues we open get closed the same day. That number comes from a managed services model that is all-inclusive by design: one predictable monthly fee, no hourly billing surprises.

24/7 Local Monitoring

Our operations center watches your environment around the clock, even when nobody at your office is. Escalations route to engineers who know the area.

Where we work

Neighborhoods & Corridors We Cover

We cover New Brighton businesses around the I-35W and I-694 interchange, Rush Lake Business Park, the Old Highway 8 corridor, offices along Long Lake Road near Irondale High School, the northern area along Rice Creek, and the border with Mounds View. We can also reach neighboring Roseville, Arden Hills and Fridley locations.

  • I-35W and I-694 interchange
  • Rush Lake Business Park
  • Old Highway 8 corridor
  • Long Lake Road
  • Rice Creek area
  • Mounds View border
Common challenges

The IT Problems We See Most Often in New Brighton

The following concerns are typical for organizations in a corporate-and-business-park community like New Brighton.

Office moves and expansions

When a company buys or leases a new building, as has happened in New Brighton, networks, phones and security cameras have to be redesigned quickly. We plan this through infrastructure and hardware services so day one runs smoothly.

Multi-tenant business park exposure

Tenants in shared buildings, such as those in a park like Rush Lake, often share internet service and physical access. Segmenting your network and protecting endpoints through cybersecurity services keeps neighbors' problems from becoming yours.

Growth without an IT plan

Companies moving up in size outgrow ad hoc fixes. A vCIO engagement sets a budget, lifecycle schedule and security roadmap that match where you are heading.

Industries

Industries We Work With in New Brighton

Businesses we support in and near New Brighton include these.

Corporate and headquarters offices

Offices of larger companies need identity management, compliance reporting and support for staff who travel. See our managed services.

Med-tech and light industrial

Smaller firms in the northeast submarket serve device makers and need controlled file sharing and dependable production systems.

Education-adjacent organizations

With Irondale High School and its college partnership in town, youth programs and training providers need secure student-data handling.

Contractors and field services

Trades and field crews working off the freeway system need mobile access and cloud-based job records.

What's next

Cloud, AI, and What Comes Next

Companies in New Brighton run from a corporate headquarters down to a three-person office, and the right cloud approach differs for each.

Cloud migration. Moving to cloud email, file storage and applications is easiest during an office move or lease change. We stage the work around your calendar. See our cloud services.

Generative AI. AI tools are showing up in everyday office software, often before a business has decided how to use them. We help employers set sensible AI rules and pick tools. See our AI services.

Cloud and AI services for New Brighton businesses
McNallan Technology Solutions headquarters
How it works

What Working With Us Actually Looks Like

A typical IT services engagement in New Brighton starts with a free IT assessment. We walk the building, run discovery tooling against the network, talk to the leadership team about where they want the business in 24 months, and write up what we find, including the things you might not want to hear.

From there, the proposal is all-inclusive: one predictable monthly number that covers help desk, monitoring, patching, security stack, vendor management, and strategic planning.

For businesses with internal IT staff, the model shifts. We become the layer underneath, covering after-hours work, project work, security tooling, and the second opinion. That frees your in-house lead to focus on work that genuinely needs to be done from inside the company.

Project services handles one-time work: office moves within New Brighton, server replacements, Microsoft 365 tenant migrations, network rebuilds, conference room AV refreshes. If you are scoping a project and want a second opinion before signing a quote, we will review it for free.

In their words

Don’t take our word for it. Take theirs.

Real Google reviews, quoted word for word, from the people who rely on us.

5.0
48 Google reviews
Google
“Working with McNallan has been a game-changer for our operations. … if a minor issue does pop up, their team is on it before we even notice.”
Google
“I have worked with multiple providers over the years and when I was tasked with an ERP migration at a new company, I went straight to McNallan due to a previous experience. Their deployment strategy and ongoing support blew other experiences out of the water.”
Google
“Our organization has been with McNallan Technologies for many years … They are always there to help with our IT needs, even outside of the normal business hours. … Everyone that works there is FANTASTIC.”
“My absolute LIFESAVERS! Their customer service is so kind, patient and friendly especially during stressful situations.”
“McNallan has the best customer service in the IT world! Holley is so knowledgeable and her support team is quick. Thank you!!”
“Their customer service is truly outstanding—every interaction has been friendly, responsive, and focused on actually solving the problem rather than just providing quick answers.”
“McNallan is the only place i will go. You want people who actually care about you? Go to McNallan!!!! 10/10 customer service. Amazing staff.”
“Blake is the best, Mr. fix it! The whole team is responsive, knowledgeable and professional. We don’t just feel like a client, we feel like a partner.”
“McNallan should be every business’s go-to for technology support and security. Their team’s dedication is unmatched…”
“Having partnered with McNallan Technology Solutions for many years I would highly recommend them as a business partner. Great people, timely responses, and innovative and cost effective solutions.”
“reliable, responsive and most important of all, friendly! love being able to partner with them :)”
“McNallan is trustworthy and the team cares about their customers. Definitely recommend!”
“Eric and the crew at McNallan have been great to work with for many years. They are attentive when issues arise and are always working to update and stay current with security measures…”
“McNallan’s team always goes above and beyond! Great people to work with, highly recommend!”
“Damarius was the best. He was quick to fix quite a complex issue and incredibly respectful of my level of IT knowledge (or lack thereof)…”
“McNallan has wonderful customer service. Their staff is knowledgeable and quick to respond to questions or help requests. They take a proactive approach to security planning.”
“Their customer service is excellent with fast response times, detailed follow up, and a determination to get to a resolution.”
“We always receive prompt service whether that be via phone or email. You can always count on getting a solution.”
“McNallan’s technicians provide excellent customer service. They continue to follow-up after service requests to ensure your system is working properly.”
“McNallan has been responsive, thorough, and meets us where we are at in our Technology needs.”
“Their team is extremely knowledgeable and always willing to help with any technology questions I have. Highly recommend!”
“Always able to fix the big and small problems. Great customer service and skill.”
“Highly recommend McNallan Technology Solutions! Very kind and helpful people to work with. They were outstanding!!”
“Great local company, with knowledgeable staff. Helpful and friendly! Thank you for all your great services.”
“Experts at everything they do!!”
FAQ

Frequently Asked Questions

Do you serve businesses in Rush Lake Business Park?

Yes. We support tenants in business parks across the northeast metro, with network segmentation, monitoring and fast help desk response.

Can you help when we move into a new office in New Brighton?

Yes. We plan cabling, Wi-Fi, security and cloud accounts ahead of the move so staff can work on the first day. Begin with a free IT assessment.

Is there a New Brighton chamber of commerce?

The Twin Cities North Chamber of Commerce, at 1915 Highway 36 West in Roseville, lists New Brighton in its service area.

How far is New Brighton from your office?

About eight miles in a straight line from our Brooklyn Park office. We usually solve problems remotely and engage a technician within 30 minutes.

Does the nearby school district affect my business?

New Brighton is part of Mounds View Public Schools, and Irondale High School offers an early college program with Anoka-Ramsey Community College. Local employers who hire interns or recent graduates benefit from clear device and data policies, which we can help write.

Service area

Other Twin Cities Locations We Serve

New Brighton is part of our service area. A single managed services agreement covers all Twin Cities locations, and our after-hours response is the same in every city.

Ready to talk about IT support in New Brighton?

The assessment is genuinely free. You walk away with a written punch list even if you never hire us.

Get in touch

Inquire About Our Services

McNallan Technology Solutions works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.

Prefer a real conversation? Skip the form and call us directly during business hours.

+1 763-424-3388

Working hours

Mon–Fri

Emergency

8:00 AM – 5:00 PM

24/7 on-call support

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