Managed IT, ransomware-focused cybersecurity and practical AI help for Coon Rapids businesses, supported from our Brooklyn Park office.
Coon Rapids is an Anoka County city on the Mississippi, reached by U.S. Highway 10 and Minnesota Highways 47 and 610. Andover lies directly north, and the two share Crooked Lake.
Its larger employers are mostly institutions and established manufacturers. A 2014 list on the city's reference page includes Mercy Health, Independent School District 11, RMS Company, a medical device maker, Honeywell Aerospace, Anoka-Ramsey Community College and HOM Furniture. The list shows a city built on healthcare, education and light manufacturing.
Coon Rapids learned in 2024 that a mid-sized organization can lose email and its website for days. The lesson for a local business is to know ahead of time who you call, what gets shut off first and how quickly backups come back. A provider that is nearby and answers within 30 minutes makes that plan concrete.
We answer calls in under three minutes and engage technicians on issues in under thirty. Coon Rapids is directly north of Brooklyn Park, a short drive from our Brooklyn Park office.
The majority of issues we open get closed the same day. That number comes from a managed services model that is all-inclusive by design: one predictable monthly fee, no hourly billing surprises.
Our operations center watches your environment around the clock, even when nobody at your office is. Escalations route to engineers who know the area.
We work with organizations across Coon Rapids, including the Northdale Boulevard and Foley Boulevard business district, the Highway 10 corridor, the Highway 47 and Highway 610 commercial areas, the Crooked Lake area on the Andover border, and the campus area around Anoka-Ramsey Community College.
Coon Rapids' recent history points to these priorities for local organizations.
On or about June 2, 2024, the city detected anomalous activity indicative of ransomware. Email, the website and some internal applications were shut down, and most were restored within a few days. The group INC was named; the city did not confirm whether a ransom was demanded or paid. Our cybersecurity services focus on stopping this kind of intrusion early.
The city sent data breach notices to 2,135 people in October 2024 and offered identity protection. Even after systems are back, notification and cleanup take months. Good backup and recovery shortens the first part of that.
The Northdale and Foley area has two dozen or more businesses in close quarters, each with its own network and no in-house IT. Our managed services give them one team and one monthly fee.
Coon Rapids organizations tend to fall into these groups.
Records, email and resident data need segmentation, logging and an incident plan. Our vCIO service can write and test that plan.
With Independent School District 11 and Anoka-Ramsey Community College nearby, student and staff accounts, filtering and device management are everyday needs.
Practices around the Mercy hospital area keep patient information that needs encryption and controlled access.
Furniture, retail and small medical-device suppliers need dependable point-of-sale, inventory and shared-drive systems.
Many Coon Rapids organizations rely on on-site email and file servers that a ransomware event would take down along with everything else. Cloud-based setups can limit that exposure.
Cloud migration. Moving mail and files into properly secured cloud services means an attack on one office computer does not stop the whole business. We handle planning and cutover through our cloud services.
Generative AI. Staff in offices and public-facing roles are testing AI assistants. We help set clear rules on what information can be used and deploy tools through our AI services.
A typical IT services engagement in Coon Rapids starts with a free IT assessment. We walk the building, run discovery tooling against the network, talk to the leadership team about where they want the business in 24 months, and write up what we find, including the things you might not want to hear.
From there, the proposal is all-inclusive: one predictable monthly number that covers help desk, monitoring, patching, security stack, vendor management, and strategic planning.
For businesses with internal IT staff, the model shifts. We become the layer underneath, covering after-hours work, project work, security tooling, and the second opinion. That frees your in-house lead to focus on work that genuinely needs to be done from inside the company.
Project services handles one-time work: office moves within Coon Rapids, server replacements, Microsoft 365 tenant migrations, network rebuilds, conference room AV refreshes. If you are scoping a project and want a second opinion before signing a quote, we will review it for free.
Real Google reviews, quoted word for word, from the people who rely on us.
“Working with McNallan has been a game-changer for our operations. … if a minor issue does pop up, their team is on it before we even notice.”
“I have worked with multiple providers over the years and when I was tasked with an ERP migration at a new company, I went straight to McNallan due to a previous experience. Their deployment strategy and ongoing support blew other experiences out of the water.”
“Our organization has been with McNallan Technologies for many years … They are always there to help with our IT needs, even outside of the normal business hours. … Everyone that works there is FANTASTIC.”
“My absolute LIFESAVERS! Their customer service is so kind, patient and friendly especially during stressful situations.”
“McNallan has the best customer service in the IT world! Holley is so knowledgeable and her support team is quick. Thank you!!”
“Their customer service is truly outstanding—every interaction has been friendly, responsive, and focused on actually solving the problem rather than just providing quick answers.”
“McNallan is the only place i will go. You want people who actually care about you? Go to McNallan!!!! 10/10 customer service. Amazing staff.”
“Blake is the best, Mr. fix it! The whole team is responsive, knowledgeable and professional. We don’t just feel like a client, we feel like a partner.”
“McNallan should be every business’s go-to for technology support and security. Their team’s dedication is unmatched…”
“Having partnered with McNallan Technology Solutions for many years I would highly recommend them as a business partner. Great people, timely responses, and innovative and cost effective solutions.”
“reliable, responsive and most important of all, friendly! love being able to partner with them :)”
“McNallan is trustworthy and the team cares about their customers. Definitely recommend!”
“Eric and the crew at McNallan have been great to work with for many years. They are attentive when issues arise and are always working to update and stay current with security measures…”
“McNallan’s team always goes above and beyond! Great people to work with, highly recommend!”
“Damarius was the best. He was quick to fix quite a complex issue and incredibly respectful of my level of IT knowledge (or lack thereof)…”
“McNallan has wonderful customer service. Their staff is knowledgeable and quick to respond to questions or help requests. They take a proactive approach to security planning.”
“Their customer service is excellent with fast response times, detailed follow up, and a determination to get to a resolution.”
“We always receive prompt service whether that be via phone or email. You can always count on getting a solution.”
“McNallan’s technicians provide excellent customer service. They continue to follow-up after service requests to ensure your system is working properly.”
“McNallan has been responsive, thorough, and meets us where we are at in our Technology needs.”
“Their team is extremely knowledgeable and always willing to help with any technology questions I have. Highly recommend!”
“Always able to fix the big and small problems. Great customer service and skill.”
“Highly recommend McNallan Technology Solutions! Very kind and helpful people to work with. They were outstanding!!”
“Great local company, with knowledgeable staff. Helpful and friendly! Thank you for all your great services.”
“Experts at everything they do!!”
The city said it detected anomalous activity indicative of ransomware on or about June 2, 2024. Email, the website and some internal applications were taken offline, and most were restored within a few days. The group INC was named, and the city did not confirm whether a ransom was paid.
Keep tested offline or cloud backups, require multi-factor authentication, monitor around the clock and have a written plan for who does what in the first hour. We help with each step.
Yes. Our office in Brooklyn Park is a short drive away, and our technicians engage on tickets in under 30 minutes.
Gateway Fiber began building a fiber network in Coon Rapids and Blaine in fall 2023, and WOW! also announced expansion there that October. Faster connections make cloud tools more practical, but they still need a properly configured firewall.
We support businesses and organizations of many types. For public bodies we focus on segmentation, logging, backup and incident planning. Start with a free IT assessment.
Coon Rapids is part of our service area. A single managed services agreement covers all Twin Cities locations, and our after-hours response is the same in every city.
The assessment is genuinely free. You walk away with a written punch list even if you never hire us.
McNallan Technology Solutions works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.
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