50+ Clients
4,000+ Endpoints Managed
<3 Min Response Time
86% Same-Day Resolution
Managed IT Services for Growing Businesses
All-inclusive IT support that scales with your growth. 24/7 monitoring, sub-3-minute call answer time, sub-30-minute technician engagement, strategic planning—technology that enables your business instead of constraining it.
Managed IT for Businesses
That Can't Afford Downtime
We partner with manufacturing companies, professional services firms, and PE-backed businesses—organizations where IT problems cost real money and technology must be a growth enabler, not a constraint.
Manufacturing
(production uptime critical, CMMC compliance needed)
Professional Services
(accounting, legal, consulting—confidentiality and reliability essential)
Portfolio Companies
(multi-location support, M&A integration expertise), cybersecurity
Growing businesses
(50-300 employees scaling beyond basic IT support)
Where Are You in Your IT Journey?
Your IT Can't Keep Up With Growth
Planning acquisitions, expanding locations, or scaling fast—but IT has become the bottleneck.
- Acquisition integration with no plan
- Hiring delayed by slow IT onboarding
- Need CMMC or ISO 27001
- No technology roadmap, only firefighting
You Have a Cybersecurity Crisis
Active emergency or urgent deadline costing you money every hour.
- Production line down
- Failed cyber insurance audit
- Ransomware or breach
- Server failure during critical period
Your Current IT Isn't Cutting It
You have IT support, but it’s not meeting your needs anymore.
- 45-minute hold times
- Surprise invoices for basic tasks
- Same problems recurring monthly
- No strategic planning, only reactive fixes
What's Included in McNallan Managed Services
True managed services means we’re responsible for your IT working—not just responding when it breaks. Here’s everything included.
24/7 System Monitoring
Continuous monitoring. Issues resolved before you notice them.
Strategic IT Planning (vCIO)
1, 3, 5-year roadmaps. Compliance planning. CIO expertise at 10% the cost.
Proactive Maintenance
Scheduled maintenance, patches, lifecycle tracking. Replace before failure.
Help Desk Support (<30 Min Response)
Senior technicians. No scripts. 86% same-day resolution.
Equipment Lifecycle Management
3-year replacement cycles. No surprise $50K equipment failures.
Backup & Recovery Management
Multi-layer backups. 4-6 hour recovery capability.
Security Monitoring
24/7 SOC. Active response to threats, not just alerts..
Vendor Management
One point of contact. We coordinate with all your vendors.
All-Inclusive Pricing
One predictable monthly fee. No surprise invoices.
What Customers Say About Us
How McNallan Managed Services Works
Proactive Solutions
Prevention & Planning
- vCIO strategic planning (1, 3, 5-year roadmaps)
- 24/7 system monitoring & health checks
- Equipment lifecycle tracking
- Security threat detection & prevention
- Compliance roadmaps (CMMC, ISO 27001)
- Budget forecasting & planning
- Documentation
Result: Issues prevented before they become crises
Building infrastructure
Projects & Growth
What we do:
- Weekend M&A integrations
- Office moves & expansions
- Infrastructure overhauls
- New technology rollouts
- System implementations
- Network upgrades & expansions
Result: Zero business disruption during growth
Reactive Support
Immediate Response
What you experience:
- Call → Answer in < 3 minutes
- Senior technician engaged in under 30 minutes (industry ~3 hours)
- 86% same-day resolution rate
- All-hands deployment for critical issues
- 24/7 availability, 365 days
- CEO involved in strategic situations
AVERAGE RESPONSE TIME
Industry: ~3 hours
McNallan: < 30 minutes (tech engaged)
McNallan: < 30 minutes (tech engaged)
We will guide you through this process so that your IT never becomes a bottleneck to growth or day-to-day operations.
Ready for Managed Services That Actually Manage Your IT?
This is right for you if:
- 50+ employees (or growing toward that)
- Technology downtime costs thousands per hour
- Tired of being surprised by IT failures
- Need strategic planning, not just firefighting
- Want predictable monthly costs
Inquire About Our Services
McNallan works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.
Prefer a real conversation? Skip the form and call us directly during business hours.
Working hours
Mon–Fri
Emergency
8:00 AM – 5:00 PM
24/7 on-call support
Tell us what you’re working on
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