New fiber, same old network
The city has a fiber-optic project underway. Faster internet does not fix old routers, flat networks or weak Wi-Fi. Infrastructure and hardware work gets a business ready to benefit.
Managed IT Services & Support in Columbia Heights, MN
Managed IT, cybersecurity and AI for Columbia Heights businesses along Central and University Avenues.
<30 minTechnician engagement
90%Same-day resolution
24/7Monitoring & support
Columbia Heights is a first-ring northern suburb of Minneapolis in Anoka County, with 21,973 residents in 2020 on 3.52 square miles. State Highway 65 (Central Avenue) and Highway 47 (University Avenue) are its main commercial routes. It became a village in 1898 and a city in 1921, and it fully surrounds the small city of Hilltop.
The downtown center at 40th Avenue NE and Central Avenue holds the Heights Theater, county offices and the public library. The city named Rail Werks Brewing Depot its 2026 Business of the Year, and it runs Top Valu Liquor as a city-operated business. Public schools are Columbia Heights Public Schools, ISD 13.
Why us
Why Columbia Heights Businesses Choose McNallan
The city's own website advertises a Fiber-Optic Internet project, a police surveillance camera registry and a call for a Technology Advisory Committee. Technology is a visible local topic, and businesses are likely to face more questions about connectivity and camera data. We help owners meet that with clear, documented systems.
Sub-30-Minute Response
We answer calls in under three minutes and engage technicians on issues in under thirty. Columbia Heights is a short drive from our Brooklyn Park office.
90% Same-Day Resolution
The majority of issues we open get closed the same day. That number comes from a managed services model that is all-inclusive by design: one predictable monthly fee, no hourly billing surprises.
24/7 Local Monitoring
Our operations center watches your environment around the clock, even when nobody at your office is. Escalations route to engineers who know the area.
Where we work
Neighborhoods & Corridors We Cover
We serve Columbia Heights along Central Avenue and University Avenue, the downtown at 40th and Central, and neighborhoods around Huset Park, Kordiak Park, Prestemon Park and the Hilltop area. The city borders Fridley, New Brighton, Saint Anthony and Minneapolis, so many clients operate across city lines.
- Central Avenue (Hwy 65)
- University Avenue (Hwy 47)
- Downtown 40th and Central
- Huset Park area
- Kordiak Park area
- Hilltop
Common challenges
The IT Problems We See Most Often in Columbia Heights
Three themes stand out for Columbia Heights organizations, given what the city itself is working on.
Camera and video data
CHPD launched a surveillance camera registry in March 2026, and more businesses are installing cameras. Recorders and cloud accounts need strong passwords, updates and access limits. Managed cybersecurity covers that.
Business grants and paperwork
The city offers a Facade Improvement Grant, a Fire Suppression Grant and a Business Retention and Expansion Program, and owners juggle licensing and loans. Records scattered across email are hard to find. See our cloud services for organized file storage.
Industries
Industries We Work With in Columbia Heights
Columbia Heights is a main-street city, so the industries we meet there are largely local and customer-facing.
Breweries and hospitality
A business such as Rail Werks Brewing Depot relies on point-of-sale, scheduling and event systems that must work on busy nights.
Downtown and cultural venues
Venues like the Heights Theater, the library and county offices downtown need ticketing, public Wi-Fi and safe handling of visitor data.
Municipal and retail operations
The city runs Top Valu Liquor alongside its departments, mixing retail systems with public-sector controls. See managed IT.
Housing and property
Landlords using the NOAH loan program and fire suppression grants keep tenant and financial records that need backup. See backup and disaster recovery.
What's next
Cloud, AI, and What Comes Next
Columbia Heights firms are often small, so the best IT plans are plain: secure accounts, working backups and a network that holds up. A free IT assessment is our starting point.
Cloud migration. Moving files and email to the cloud helps owners who work across Central Avenue, a second site or home. We schedule it around business hours. See cloud services.
Generative AI. AI can help with grant applications, customer messages and menu or event copy. We set limits on what information may be entered and review tools before staff use them. See managed AI.
How it works
What Working With Us Actually Looks Like
A typical IT services engagement in Columbia Heights starts with a free IT assessment. We walk the building, run discovery tooling against the network, talk to the leadership team about where they want the business in 24 months, and write up what we find, including the things you might not want to hear.
From there, the proposal is all-inclusive: one predictable monthly number that covers help desk, monitoring, patching, security stack, vendor management, and strategic planning.
For businesses with internal IT staff, the model shifts. We become the layer underneath, covering after-hours work, project work, security tooling, and the second opinion. That frees your in-house lead to focus on work that genuinely needs to be done from inside the company.
Project services handles one-time work: office moves within Columbia Heights, server replacements, Microsoft 365 tenant migrations, network rebuilds, conference room AV refreshes. If you are scoping a project and want a second opinion before signing a quote, we will review it for free.
In their words
Don’t take our word for it. Take theirs.
Real Google reviews, quoted word for word, from the people who rely on us.
5.0
48 Google reviews
Google
“Working with McNallan has been a game-changer for our operations. … if a minor issue does pop up, their team is on it before we even notice.”
Google
“I have worked with multiple providers over the years and when I was tasked with an ERP migration at a new company, I went straight to McNallan due to a previous experience. Their deployment strategy and ongoing support blew other experiences out of the water.”
Google
“Our organization has been with McNallan Technologies for many years … They are always there to help with our IT needs, even outside of the normal business hours. … Everyone that works there is FANTASTIC.”
“My absolute LIFESAVERS! Their customer service is so kind, patient and friendly especially during stressful situations.”
“McNallan has the best customer service in the IT world! Holley is so knowledgeable and her support team is quick. Thank you!!”
“Their customer service is truly outstanding—every interaction has been friendly, responsive, and focused on actually solving the problem rather than just providing quick answers.”
“McNallan is the only place i will go. You want people who actually care about you? Go to McNallan!!!! 10/10 customer service. Amazing staff.”
“Blake is the best, Mr. fix it! The whole team is responsive, knowledgeable and professional. We don’t just feel like a client, we feel like a partner.”
“McNallan should be every business’s go-to for technology support and security. Their team’s dedication is unmatched…”
“Having partnered with McNallan Technology Solutions for many years I would highly recommend them as a business partner. Great people, timely responses, and innovative and cost effective solutions.”
“reliable, responsive and most important of all, friendly! love being able to partner with them :)”
“McNallan is trustworthy and the team cares about their customers. Definitely recommend!”
“Eric and the crew at McNallan have been great to work with for many years. They are attentive when issues arise and are always working to update and stay current with security measures…”
“McNallan’s team always goes above and beyond! Great people to work with, highly recommend!”
“Damarius was the best. He was quick to fix quite a complex issue and incredibly respectful of my level of IT knowledge (or lack thereof)…”
“McNallan has wonderful customer service. Their staff is knowledgeable and quick to respond to questions or help requests. They take a proactive approach to security planning.”
“Their customer service is excellent with fast response times, detailed follow up, and a determination to get to a resolution.”
“We always receive prompt service whether that be via phone or email. You can always count on getting a solution.”
“McNallan’s technicians provide excellent customer service. They continue to follow-up after service requests to ensure your system is working properly.”
“McNallan has been responsive, thorough, and meets us where we are at in our Technology needs.”
“Their team is extremely knowledgeable and always willing to help with any technology questions I have. Highly recommend!”
“Always able to fix the big and small problems. Great customer service and skill.”
“Highly recommend McNallan Technology Solutions! Very kind and helpful people to work with. They were outstanding!!”
“Great local company, with knowledgeable staff. Helpful and friendly! Thank you for all your great services.”
“Experts at everything they do!!”
FAQ
Frequently Asked Questions
Do you serve Anoka County cities like Columbia Heights?
Yes. We are based in Brooklyn Park, and we support clients in Anoka County and across the north metro.
Does the city's fiber project affect my business?
The city has a fiber-optic project underway; check with the city for details. We can review your network so you are ready.
I am installing security cameras. Can you help?
We can secure recorders and cloud video accounts, set passwords and updates, and separate cameras from your main network. CHPD's camera registry is a separate city program.
Can you help with the facade or fire suppression grants?
We do not process grants, but we can organize the paperwork and quotes in secure cloud storage and keep records backed up.
How do I get started?
Request the free IT assessment. Pricing is a flat monthly fee, and a technician is engaged in under 30 minutes.
Service area
Other Twin Cities Locations We Serve
Columbia Heights is part of our service area. A single managed services agreement covers all Twin Cities locations, and our after-hours response is the same in every city.
Ready to talk about IT support in Columbia Heights?
The assessment is genuinely free. You walk away with a written punch list even if you never hire us.
Get in touch
Inquire About Our Services
McNallan Technology Solutions works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.
Prefer a real conversation? Skip the form and call us directly during business hours.
+1 763-424-3388Working hours
Mon–Fri
Emergency
8:00 AM – 5:00 PM
24/7 on-call support
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