24/7/365 emergency support · Mon–Fri 8:00 AM – 5:00 PM

Managed IT Services & Support in Minnetonka, MN

Managed IT, cybersecurity and AI for Minnetonka businesses, with local support from our Brooklyn Park office.

Server infrastructure support for Minnetonka businesses
<30 minTechnician engagement
90%Same-day resolution
24/7Monitoring & support

Minnetonka is a headquarters city. Cargill, UnitedHealth Group and Carlson Companies are based here, along with Digital River and Radisson Hotel Group. Interstate 494 runs through the city, with I-394/U.S. 12 and U.S. 169 on its northern and eastern edges.

The city also has real digital infrastructure. The Opus Business Park holds a data center at 5400-5500 Feltl Road, with about 135,000 sq ft of data center and office space, 12,000 sq ft of colocation space and 2 MW of capacity, sold for $26 million in August 2021. Intrepid Fiber Networks announced in March 2024 an open-access fiber build covering over 54,000 households and businesses in the city.

Why us

Why Minnetonka Businesses Choose McNallan

Minnetonka's small and mid-sized firms often sit in the supply chain of very large companies, which means the security expectations they meet come from the top. A provider that documents what it does, and can show it, helps those firms answer customer reviews with confidence.

Sub-30-Minute Response

We answer calls in under three minutes and engage technicians on issues in under thirty. Minnetonka is about 16 miles southwest of our Brooklyn Park office in a straight line.

90% Same-Day Resolution

The majority of issues we open get closed the same day. That number comes from a managed services model that is all-inclusive by design: one predictable monthly fee, no hourly billing surprises.

24/7 Local Monitoring

Our operations center watches your environment around the clock, even when nobody at your office is. Escalations route to engineers who know the area.

Where we work

Neighborhoods & Corridors We Cover

We support firms throughout Minnetonka, including the Opus Business Park and Feltl Road, the Interstate 494 corridor, the I-394/U.S. 12 frontage, the U.S. 169 side of the city, and offices along the planned Southwest Light Rail line, which opens June 12, 2027. We also reach neighboring Hopkins, Wayzata and Eden Prairie.

  • Opus Business Park
  • Feltl Road
  • Interstate 494 corridor
  • I-394 / U.S. 12 frontage
  • U.S. 169 corridor
  • Southwest LRT corridor
Common challenges

The IT Problems We See Most Often in Minnetonka

Three issues stand out for companies working near large headquarters and heavy digital infrastructure.

Supply-chain pressure from large customers

UnitedHealth Group, headquartered here, confirmed in January 2025 that its Change Healthcare unit's 2024 ransomware attack exposed private health information of 190 million Americans. Vendors to healthcare and other regulated customers face stricter reviews as a result. See our cybersecurity services.

Recovery after an outage

With a colocation facility in Opus Park and fiber builds under way, there are good options for resilient hosting. A tested backup and disaster recovery plan makes use of them.

Choosing the right connectivity and platform

New open-access fiber gives Minnetonka businesses choice, and choice needs guidance. Our vCIO advisors compare providers against what you actually run.

Industries

Industries We Work With in Minnetonka

The headquarters base shapes the industries around it. These are the groups we support in Minnetonka.

Healthcare services and vendors

Firms handling patient or claims data need HIPAA-aware controls, encryption and incident plans.

Agriculture, food and commodities suppliers

Companies in Cargill's orbit need secure trading, logistics and supplier communication tools.

Hospitality and travel

With Carlson and Radisson in the city's history, hospitality firms need reliable booking, payment and guest-network systems.

Software and digital commerce

Digital River is among those listed, and tech firms here need strong identity management and cloud security practices.

What's next

Cloud, AI, and What Comes Next

Minnetonka companies tend to be well connected and expect IT that keeps pace with their larger partners.

Cloud migration. We migrate file shares, email and line-of-business apps to the cloud and align them with customer security requirements. See our cloud services.

Generative AI. We help you roll out AI assistants with guardrails on customer and partner data. See our AI services.

Cloud and AI services for Minnetonka businesses
McNallan Technology Solutions headquarters
How it works

What Working With Us Actually Looks Like

A typical IT services engagement in Minnetonka starts with a free IT assessment. We walk the building, run discovery tooling against the network, talk to the leadership team about where they want the business in 24 months, and write up what we find, including the things you might not want to hear.

From there, the proposal is all-inclusive: one predictable monthly number that covers help desk, monitoring, patching, security stack, vendor management, and strategic planning.

For businesses with internal IT staff, the model shifts. We become the layer underneath, covering after-hours work, project work, security tooling, and the second opinion. That frees your in-house lead to focus on work that genuinely needs to be done from inside the company.

Project services handles one-time work: office moves within Minnetonka, server replacements, Microsoft 365 tenant migrations, network rebuilds, conference room AV refreshes. If you are scoping a project and want a second opinion before signing a quote, we will review it for free.

In their words

Don’t take our word for it. Take theirs.

Real Google reviews, quoted word for word, from the people who rely on us.

5.0
48 Google reviews
Google
“Working with McNallan has been a game-changer for our operations. … if a minor issue does pop up, their team is on it before we even notice.”
Google
“I have worked with multiple providers over the years and when I was tasked with an ERP migration at a new company, I went straight to McNallan due to a previous experience. Their deployment strategy and ongoing support blew other experiences out of the water.”
Google
“Our organization has been with McNallan Technologies for many years … They are always there to help with our IT needs, even outside of the normal business hours. … Everyone that works there is FANTASTIC.”
“My absolute LIFESAVERS! Their customer service is so kind, patient and friendly especially during stressful situations.”
“McNallan has the best customer service in the IT world! Holley is so knowledgeable and her support team is quick. Thank you!!”
“Their customer service is truly outstanding—every interaction has been friendly, responsive, and focused on actually solving the problem rather than just providing quick answers.”
“McNallan is the only place i will go. You want people who actually care about you? Go to McNallan!!!! 10/10 customer service. Amazing staff.”
“Blake is the best, Mr. fix it! The whole team is responsive, knowledgeable and professional. We don’t just feel like a client, we feel like a partner.”
“McNallan should be every business’s go-to for technology support and security. Their team’s dedication is unmatched…”
“Having partnered with McNallan Technology Solutions for many years I would highly recommend them as a business partner. Great people, timely responses, and innovative and cost effective solutions.”
“reliable, responsive and most important of all, friendly! love being able to partner with them :)”
“McNallan is trustworthy and the team cares about their customers. Definitely recommend!”
“Eric and the crew at McNallan have been great to work with for many years. They are attentive when issues arise and are always working to update and stay current with security measures…”
“McNallan’s team always goes above and beyond! Great people to work with, highly recommend!”
“Damarius was the best. He was quick to fix quite a complex issue and incredibly respectful of my level of IT knowledge (or lack thereof)…”
“McNallan has wonderful customer service. Their staff is knowledgeable and quick to respond to questions or help requests. They take a proactive approach to security planning.”
“Their customer service is excellent with fast response times, detailed follow up, and a determination to get to a resolution.”
“We always receive prompt service whether that be via phone or email. You can always count on getting a solution.”
“McNallan’s technicians provide excellent customer service. They continue to follow-up after service requests to ensure your system is working properly.”
“McNallan has been responsive, thorough, and meets us where we are at in our Technology needs.”
“Their team is extremely knowledgeable and always willing to help with any technology questions I have. Highly recommend!”
“Always able to fix the big and small problems. Great customer service and skill.”
“Highly recommend McNallan Technology Solutions! Very kind and helpful people to work with. They were outstanding!!”
“Great local company, with knowledgeable staff. Helpful and friendly! Thank you for all your great services.”
“Experts at everything they do!!”
FAQ

Frequently Asked Questions

Is there a data center in Minnetonka that my business can use?

A facility at 5400-5500 Feltl Road in the Opus Business Park has colocation space and 2 MW of capacity, per a 2021 report. Whether it fits depends on needs and current operator terms, which we can check.

What does the Change Healthcare breach mean for local vendors?

UnitedHealth Group, listed as Minnetonka-headquartered, confirmed in January 2025 that 190 million people's data was stolen. Customers of such firms now ask vendors for evidence of controls. We help document them. This is not an incident at a local business.

Will Southwest Light Rail change IT needs for Minnetonka offices?

The Green Line Extension runs through Minnetonka and is set to open June 12, 2027. Offices that open or move near new stations need network, Wi-Fi and security set up before staff arrive. Our project services team plans those moves.

Which fiber providers serve Minnetonka?

Intrepid Fiber Networks announced an open-access build in March 2024. Availability varies by address, so we check yours.

How soon can a technician help?

A technician is engaged in under 30 minutes, with 24/7 monitoring and a flat monthly fee. Start with a free IT assessment.

Service area

Other Twin Cities Locations We Serve

Minnetonka is part of our service area. A single managed services agreement covers all Twin Cities locations, and our after-hours response is the same in every city.

Ready to talk about IT support in Minnetonka?

The assessment is genuinely free. You walk away with a written punch list even if you never hire us.

Get in touch

Inquire About Our Services

McNallan Technology Solutions works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.

Prefer a real conversation? Skip the form and call us directly during business hours.

+1 763-424-3388

Working hours

Mon–Fri

Emergency

8:00 AM – 5:00 PM

24/7 on-call support

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