Managed IT Services for St. Paul Businesses
Proactive 24/7 monitoring, unlimited support, vendor coordination, and onboarding and offboarding for one predictable monthly fee. Managed IT services
IT Services & Support in St. Paul, MN
McNallan protects St. Paul organizations with 24/7 monitoring, sub-30-minute technician response, and CMMC readiness experience. Serving Saint Paul and the Twin Cities since 1971, with remote support in minutes and on-site visits when needed.
<30 minTechnician engagement
90%Same-day resolution
1971Serving Minnesota businesses since
St. Paul runs on institutions: the Capitol complex, Ramsey County, the colleges along Summit Avenue and in Mac-Groveland, the hospitals near downtown, and the nonprofits and small firms in Lowertown and along Grand Avenue and University Avenue. Those organizations carry real compliance weight and tight budgets, and many sit in century-old masonry buildings or changing downtown towers where IT is genuinely hard. We are based in Brooklyn Park, not St. Paul, and we will not pretend a downtown address makes a provider better. What we bring is depth: 24/7 security monitoring, compliance experience, and more than five decades of doing this work.
Why us
St. Paul's Experienced IT Partner, Serving the Twin Cities Since 1971
Most IT work today is delivered remotely, so what separates providers is not the address on the door. It is how fast a real engineer engages, how deep the security goes, and whether the provider can keep an organization ready for compliance reviews on a budget it can plan around.
Sub-30-Minute Response
Calls are answered in under three minutes, and a technician is actively working the issue within 30. You reach a senior engineer, not a script.
90% Same-Day Resolution
Most issues we open are closed the same day, whether you are a law firm downtown or a nonprofit on University Avenue.
Security as Standard
Every client gets a layered security stack and 24/7 monitoring and response, not a single tool and an alert you have to act on yourself.
Predictable Pricing
One all-inclusive monthly fee. For nonprofits and institutional offices on fixed budgets, no surprise invoices matters as much as uptime.
Services
Managed IT and Cybersecurity Services We Provide
Ordered by what St. Paul organizations ask us for most. Compliance and office moves rank higher here than in most cities we serve.
Cybersecurity Services and 24/7 SOC Monitoring
Layered, enterprise-grade security with active threat response and a required stack for every client, built for ransomware, phishing, and cyber insurance requirements. Cybersecurity services
CMMC and Compliance
Readiness and remediation for Minnesota defense and government contractors: gap analysis, system security plans, POA&M documentation, and Level 1 and Level 2 preparation. We ready your environment for a separate certifying assessment. CMMC compliance
Co-Managed IT for In-House Teams
Help desk overflow, after-hours coverage, security tooling, and project capacity that extend your internal IT staff. Managed and co-managed IT
Cloud Services and Microsoft 365
Microsoft 365, Azure, and hybrid environment management, migrations, license optimization (including nonprofit licensing where available), and security configuration. Cloud services
Backup and Disaster Recovery
Air-gapped, immutable backups and tested recovery, built for Minnesota winters and storm season. Backup and disaster recovery
IT Advisory and vCIO
Strategic technology leadership without a full-time CIO salary: quarterly reviews, roadmaps, and budget and compliance planning. IT advisory (vCIO)
Office Moves, Relocations, and Decommissions
Relocations, consolidations, and secure decommissions executed on weekends, a fit for the current downtown St. Paul office churn. Project services
Infrastructure and Hardware
Lifecycle-managed Dell and HP hardware on three-year cycles, inventory tracking, and on-site emergency stock. Infrastructure and hardware
AI Services
Secure AI adoption with usage policies and guardrails, Microsoft Copilot deployment, and workflow automation. AI services
Where we work
Serving St. Paul and the East Metro
Most of our managed IT and security work is delivered remotely, and we schedule on-site visits across Saint Paul, Ramsey County, and the east metro. A single managed services agreement covers every office you have in the Twin Cities.
- Downtown St. Paul
- Lowertown
- Cathedral Hill / Summit-University
- Summit Hill & Grand Avenue
- West Seventh / Fort Road
- Midway / University Avenue
- Highland Park
- Macalester-Groveland
- St. Anthony Park
- Roseville, Maplewood & Eagan
Common challenges
The IT Problems We See Most Often in St. Paul
St. Paul's building stock and institutional mix create a few recurring patterns:
Moves and Decommissions Downtown
Downtown St. Paul office space is shrinking and changing as buildings convert to residential, so organizations are relocating, consolidating, and closing offices. Every move needs the network rebuilt and the old space decommissioned without leaving data behind. Our project services team handles both.
Masonry Buildings and Lowertown Lofts
Brick walls, timber ceilings, and older risers in Lowertown and the downtown core make cabling and Wi-Fi harder than in a modern office park. We design wireless and cabling around the building you have through our infrastructure work.
Security Reviews, Grants, and Funder Requirements
Healthcare, education, nonprofit, and government-contractor clients are increasingly asked to document their security. Our cybersecurity and vCIO practices supply the controls, policies, and evidence.
Fixed Budgets and Surprise Invoices
Nonprofits and institutional offices plan budgets a year out. Hourly break-fix billing does not fit that. An all-inclusive monthly fee does.
Industries
Who We Help in St. Paul
As the state capital, St. Paul has an unusually high concentration of government, education, healthcare, and nonprofit organizations, alongside the professional firms that serve them.
Law, Accounting, and Professional Services
Firms downtown and along Grand Avenue where confidentiality and uptime come first.
Insurance and Finance
Firms that need tight access controls, secure email, and documentation that stands up to regulators and examiners.
Clinics and Healthcare Practices
Organizations handling protected health information, where HIPAA-aware security and reliable EHR access drive every IT decision.
Nonprofits
Mission-driven organizations that need dependable, secure IT on a predictable budget, with nonprofit licensing where available.
Government and Defense Contractors
Contractors and vendors facing CMMC requirements. See our CMMC compliance practice.
Compliance
Built for St. Paul's Institutions
Organizations in the capital often answer to funders, regulators, or prime contractors. IT is part of every one of those conversations.
Healthcare. Clinics and practices need HIPAA-aware security for protected health information: access controls, encryption, monitoring, and backups that restore.
Education-adjacent offices. Organizations working with student records need careful access control and documentation of who can see what.
Government and defense contractors. We handle CMMC readiness and remediation, including gap analysis, system security plans, and POA&M documentation, through our CMMC readiness assessment, then ready your environment for a separate certifying assessment.
Why experience matters
Why St. Paul Organizations Choose McNallan
We went deep on security while others stayed broad. When a Friday-night fire destroyed a client's infrastructure, they were operational by Monday. In a ransomware event or a compliance deadline, the partner who has seen it before and answers in minutes is the one worth having.
Not a giant. Small and mid-sized organizations often feel like a small account at a large regional provider. With us you get a senior technician and a real relationship.
Every engagement starts with a free IT assessment: we review your network, security, backups, and Microsoft 365 tenant, talk with leadership about what is ahead, and write up what we find. From there you get one predictable monthly number.
In their words
Don’t take our word for it. Take theirs.
Real Google reviews, quoted word for word, from the people who rely on us.
5.0
48 Google reviews
Google
“Working with McNallan has been a game-changer for our operations. … if a minor issue does pop up, their team is on it before we even notice.”
Google
“I have worked with multiple providers over the years and when I was tasked with an ERP migration at a new company, I went straight to McNallan due to a previous experience. Their deployment strategy and ongoing support blew other experiences out of the water.”
Google
“Our organization has been with McNallan Technologies for many years … They are always there to help with our IT needs, even outside of the normal business hours. … Everyone that works there is FANTASTIC.”
“My absolute LIFESAVERS! Their customer service is so kind, patient and friendly especially during stressful situations.”
“McNallan has the best customer service in the IT world! Holley is so knowledgeable and her support team is quick. Thank you!!”
“Their customer service is truly outstanding—every interaction has been friendly, responsive, and focused on actually solving the problem rather than just providing quick answers.”
“McNallan is the only place i will go. You want people who actually care about you? Go to McNallan!!!! 10/10 customer service. Amazing staff.”
“Blake is the best, Mr. fix it! The whole team is responsive, knowledgeable and professional. We don’t just feel like a client, we feel like a partner.”
“McNallan should be every business’s go-to for technology support and security. Their team’s dedication is unmatched…”
“Having partnered with McNallan Technology Solutions for many years I would highly recommend them as a business partner. Great people, timely responses, and innovative and cost effective solutions.”
“reliable, responsive and most important of all, friendly! love being able to partner with them :)”
“McNallan is trustworthy and the team cares about their customers. Definitely recommend!”
“Eric and the crew at McNallan have been great to work with for many years. They are attentive when issues arise and are always working to update and stay current with security measures…”
“McNallan’s team always goes above and beyond! Great people to work with, highly recommend!”
“Damarius was the best. He was quick to fix quite a complex issue and incredibly respectful of my level of IT knowledge (or lack thereof)…”
“McNallan has wonderful customer service. Their staff is knowledgeable and quick to respond to questions or help requests. They take a proactive approach to security planning.”
“Their customer service is excellent with fast response times, detailed follow up, and a determination to get to a resolution.”
“We always receive prompt service whether that be via phone or email. You can always count on getting a solution.”
“McNallan’s technicians provide excellent customer service. They continue to follow-up after service requests to ensure your system is working properly.”
“McNallan has been responsive, thorough, and meets us where we are at in our Technology needs.”
“Their team is extremely knowledgeable and always willing to help with any technology questions I have. Highly recommend!”
“Always able to fix the big and small problems. Great customer service and skill.”
“Highly recommend McNallan Technology Solutions! Very kind and helpful people to work with. They were outstanding!!”
“Great local company, with knowledgeable staff. Helpful and friendly! Thank you for all your great services.”
“Experts at everything they do!!”
FAQ
Frequently Asked Questions
What does a managed IT services provider in St. Paul do?
A managed IT provider runs and protects your technology for a predictable monthly fee, including 24/7 monitoring, help desk support, security, backups, updates, and IT planning. The goal is to prevent problems before they cause downtime rather than only fixing them after they break.
How much do managed IT services cost in St. Paul?
Pricing depends on your team size, systems, and security and compliance needs. The most accurate number comes from a short free IT assessment of your environment.
Are you located in St. Paul?
We are based in Brooklyn Park and serve organizations throughout St. Paul, Ramsey County, and the east metro. Most managed IT and security work is delivered remotely, and we schedule on-site visits across the Twin Cities.
How fast can you respond when something goes wrong?
Calls are answered in under three minutes, a technician is actively working the issue within 30 minutes on average, and about 90% of issues are resolved the same day. You reach a senior technician rather than a tier-1 script.
Do you help St. Paul defense and government contractors with CMMC?
Yes. We work with Minnesota contractors and subcontractors on CMMC 2.0 readiness, including gap analysis, system security plans, POA&M documentation, and Level 1 and Level 2 preparation. We handle remediation and ready your environment for a separate certifying assessment. Learn more about our CMMC readiness assessment.
Can you support nonprofits and clinics in St. Paul?
Yes. We work with nonprofits, clinics, and professional firms across the Twin Cities, with predictable monthly pricing, nonprofit licensing where available, and HIPAA-aware security for organizations handling protected health information.
What is the difference between managed IT and co-managed IT?
Fully managed IT means we handle your technology end to end. Co-managed IT means we work alongside your existing internal IT staff, adding help desk overflow, after-hours coverage, security tooling, or project support. Co-managed is a good fit for institutions and firms whose internal team is stretched thin.
What cybersecurity protection do St. Paul businesses need?
At minimum, multifactor authentication, endpoint detection and response, immutable backups, monitoring, and user training. We run a layered security stack and 24/7 monitoring for every client to address ransomware, phishing, and the controls insurers and grant funders now require. See our cybersecurity services.
Do you manage Microsoft 365 and cloud environments?
Yes. We manage Microsoft 365, Azure, and hybrid environments, handle migrations, optimize licensing to control cost, and configure security so your cloud is protected. See our cloud services.
How long has McNallan been in business?
McNallan has served Minnesota organizations since 1971.
Service area
Other Twin Cities Locations We Serve
St. Paul is one half of the Twin Cities we serve. A single managed services agreement covers all Twin Cities locations, and our after-hours response is the same in every city.
Ready to talk about IT support in St. Paul?
The assessment is free, and you walk away with a written punch list whether you hire us or not.
Get in touch
Inquire About Our Services
McNallan Technology Solutions works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.
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+1 763-424-3388Working hours
Mon–Fri
Emergency
8:00 AM – 5:00 PM
24/7 on-call support
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