IT, cybersecurity and AI support for Mounds View companies, from medical-device suppliers to Highway 10 small businesses.
Mounds View is a small Ramsey County city with a population of 13,249 at the 2020 census. It borders Shoreview, Arden Hills, New Brighton, Fridley, Spring Lake Park and Blaine, and its main routes are U.S. Highway 10, County Road 10 and Interstate 35W.
One employer defines the local economy more than any other. In 2005 the city council voted to sell its municipal golf course to Medtronic for a campus, which opened in 2007 in the northeast corner of the city. It is home to Medtronic's cardiac rhythm management work, and trade reports have described the plan as a two-building site of 820,000 square feet. Distributors such as Sysco also operate in town.
When a large medical-device manufacturer is your neighbor, smaller companies often become vendors, contractors or service partners. That brings security questionnaires, data-handling requirements and expectations about uptime that a small business may never have faced before. A nearby MSP can help you meet those expectations without hiring a full IT department.
We answer calls in under three minutes and engage technicians on issues in under thirty. Mounds View is about seven miles east of our Brooklyn Park office, a short drive.
The majority of issues we open get closed the same day. That number comes from a managed services model that is all-inclusive by design: one predictable monthly fee, no hourly billing surprises.
Our operations center watches your environment around the clock, even when nobody at your office is. Escalations route to engineers who know the area.
Our Mounds View coverage includes the Medtronic campus area in the northeast part of the city, the U.S. Highway 10 corridor, County Road 10, the Mounds View Boulevard area near city hall, the Interstate 35W side near the New Brighton border, and neighborhood commercial sites toward Shoreview and Arden Hills. If you operate near Spring Lake Park or Blaine, we can reach you as well.
The issues below come up for small companies working near a large regulated employer.
Suppliers to medical-device and healthcare companies are routinely asked to show how they protect data. We help document and improve controls through IT advisory and vCIO guidance, so you can answer questionnaires with confidence.
Small production and distribution businesses mix office PCs with scanners, label printers and specialty equipment that is hard to patch. We map those devices and manage them through infrastructure and hardware support.
The Medtronic site has gone through job reductions in the past, including cuts reported in 2011 and 2012, and workforce changes ripple through local firms. Clean onboarding and offboarding matters; our cybersecurity services manage accounts and access so former staff lose access immediately.
Mounds View's business base is compact, and these are the groups we serve most.
Machine shops, packaging, testing and engineering service firms supporting device makers need secure file exchange and documented controls.
Sysco Distributing is one example of the distribution presence in town. Distributors depend on route, inventory and ordering systems that must stay up. See our managed services.
Event companies and local service firms need dependable booking, payment and mobile tools, often with a very small staff.
Accountants, agents and consultants serving local households rely on secure email and backups, covered by our backup and recovery service.
Many Mounds View businesses still run a server in a closet. Whether you should keep it depends on your applications and your customers' requirements.
Cloud migration. Moving to hosted email, file sharing and business applications simplifies compliance evidence and removes hardware to maintain. We migrate in phases and keep documentation as we go. See our cloud services.
Generative AI. We help Mounds View teams adopt AI for drafting, reporting and internal knowledge search, with firm rules so proprietary or customer information is never pasted into public tools. See our AI services.
A typical IT services engagement in Mounds View starts with a free IT assessment. We walk the building, run discovery tooling against the network, talk to the leadership team about where they want the business in 24 months, and write up what we find, including the things you might not want to hear.
From there, the proposal is all-inclusive: one predictable monthly number that covers help desk, monitoring, patching, security stack, vendor management, and strategic planning.
For businesses with internal IT staff, the model shifts. We become the layer underneath, covering after-hours work, project work, security tooling, and the second opinion. That frees your in-house lead to focus on work that genuinely needs to be done from inside the company.
Project services handles one-time work: office moves within Mounds View, server replacements, Microsoft 365 tenant migrations, network rebuilds, conference room AV refreshes. If you are scoping a project and want a second opinion before signing a quote, we will review it for free.
Real Google reviews, quoted word for word, from the people who rely on us.
“Working with McNallan has been a game-changer for our operations. … if a minor issue does pop up, their team is on it before we even notice.”
“I have worked with multiple providers over the years and when I was tasked with an ERP migration at a new company, I went straight to McNallan due to a previous experience. Their deployment strategy and ongoing support blew other experiences out of the water.”
“Our organization has been with McNallan Technologies for many years … They are always there to help with our IT needs, even outside of the normal business hours. … Everyone that works there is FANTASTIC.”
“My absolute LIFESAVERS! Their customer service is so kind, patient and friendly especially during stressful situations.”
“McNallan has the best customer service in the IT world! Holley is so knowledgeable and her support team is quick. Thank you!!”
“Their customer service is truly outstanding—every interaction has been friendly, responsive, and focused on actually solving the problem rather than just providing quick answers.”
“McNallan is the only place i will go. You want people who actually care about you? Go to McNallan!!!! 10/10 customer service. Amazing staff.”
“Blake is the best, Mr. fix it! The whole team is responsive, knowledgeable and professional. We don’t just feel like a client, we feel like a partner.”
“McNallan should be every business’s go-to for technology support and security. Their team’s dedication is unmatched…”
“Having partnered with McNallan Technology Solutions for many years I would highly recommend them as a business partner. Great people, timely responses, and innovative and cost effective solutions.”
“reliable, responsive and most important of all, friendly! love being able to partner with them :)”
“McNallan is trustworthy and the team cares about their customers. Definitely recommend!”
“Eric and the crew at McNallan have been great to work with for many years. They are attentive when issues arise and are always working to update and stay current with security measures…”
“McNallan’s team always goes above and beyond! Great people to work with, highly recommend!”
“Damarius was the best. He was quick to fix quite a complex issue and incredibly respectful of my level of IT knowledge (or lack thereof)…”
“McNallan has wonderful customer service. Their staff is knowledgeable and quick to respond to questions or help requests. They take a proactive approach to security planning.”
“Their customer service is excellent with fast response times, detailed follow up, and a determination to get to a resolution.”
“We always receive prompt service whether that be via phone or email. You can always count on getting a solution.”
“McNallan’s technicians provide excellent customer service. They continue to follow-up after service requests to ensure your system is working properly.”
“McNallan has been responsive, thorough, and meets us where we are at in our Technology needs.”
“Their team is extremely knowledgeable and always willing to help with any technology questions I have. Highly recommend!”
“Always able to fix the big and small problems. Great customer service and skill.”
“Highly recommend McNallan Technology Solutions! Very kind and helpful people to work with. They were outstanding!!”
“Great local company, with knowledgeable staff. Helpful and friendly! Thank you for all your great services.”
“Experts at everything they do!!”
We support small and mid-size businesses in Mounds View, including those that work with large manufacturers. We cannot speak for any company's own requirements, but we help you meet the security expectations your customers set.
The Twin Cities North Chamber of Commerce lists Mounds View in its service area, and we are glad to work alongside members there.
The city's financing page lists a Business Growth Toolbox, business loans, equipment sales tax refunds and energy savings programs. Check eligibility with the city's Economic Development Authority before buying equipment.
We aim to engage a technician in under 30 minutes, and most problems are fixed remotely. Our Brooklyn Park office is a short drive away when someone needs to come on site.
Yes. For a flat monthly fee we provide 24/7 monitoring, help desk and planning. Begin with a free IT assessment.
Mounds View is part of our service area. A single managed services agreement covers all Twin Cities locations, and our after-hours response is the same in every city.
The assessment is genuinely free. You walk away with a written punch list even if you never hire us.
McNallan Technology Solutions works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.
Prefer a real conversation? Skip the form and call us directly during business hours.
+1 763-424-3388Working hours
Mon–Fri
Emergency
8:00 AM – 5:00 PM
24/7 on-call support
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