24/7/365 emergency support · Mon–Fri 8:00 AM – 5:00 PM

Managed IT Services & Support in Golden Valley, MN

Managed IT, cybersecurity and AI for Golden Valley companies, supported from our Brooklyn Park office.

Server infrastructure support for Golden Valley businesses
<30 minTechnician engagement
90%Same-day resolution
24/7Monitoring & support

Golden Valley, in Hennepin County, is home to some large corporate names. Employers based here include General Mills, Allianz Life Insurance Company, Honeywell, Pentair's U.S. headquarters, Minnesota United FC's MLS headquarters, KARE, Lubrication Technologies and M.A. Mortenson Company. Food manufacturing, insurance and manufacturing are the industries it names.

The city is also taking its own steps on technology. Its AI Policy took effect January 1, 2026 for city staff, with standards for approving AI tools, protecting sensitive data and requiring human review of AI-generated content. And in October 2025 the city reported plans and permit applications for more than 15 miles of fiber optic cable, with construction expected to start in spring 2026.

Why us

Why Golden Valley Businesses Choose McNallan

Golden Valley businesses often work with large partners, insurers and regulated customers who ask pointed questions about security and vendors. A provider close by, who can show documented controls and answer those questions, helps smaller firms stay in the supply chain of the bigger ones.

Sub-30-Minute Response

We answer calls in under three minutes and engage technicians on issues in under thirty. Golden Valley is about 8 miles south of our Brooklyn Park office in a straight line, one of the closer towns we serve.

90% Same-Day Resolution

The majority of issues we open get closed the same day. That number comes from a managed services model that is all-inclusive by design: one predictable monthly fee, no hourly billing surprises.

24/7 Local Monitoring

Our operations center watches your environment around the clock, even when nobody at your office is. Escalations route to engineers who know the area.

Where we work

Neighborhoods & Corridors We Cover

Our Golden Valley work spans the Interstate 394 corridor, the Highway 55 and Highway 100 areas, and the U.S. 169 side of the city. It also includes the office and industrial campuses of employers such as those named above, and the neighboring Robbinsdale, Crystal, New Hope, Plymouth, St. Louis Park and Minneapolis boundaries.

  • Interstate 394 corridor
  • Highway 55 corridor
  • Highway 100 corridor
  • U.S. 169 corridor
Common challenges

The IT Problems We See Most Often in Golden Valley

Three issues are most relevant for companies in a city with large corporate neighbors and active digital infrastructure work.

Third-party cloud exposure

In July 2025, Allianz Life, one of Golden Valley's largest employers, disclosed that a threat actor used social engineering to reach a third-party cloud system, affecting about 1.4 million U.S. customers. The lesson for any firm is to control who can reach your cloud tools. See our cybersecurity services.

Compliance demands from larger partners

Firms supplying manufacturers and insurers get security questionnaires and sometimes contract requirements. Our CMMC readiness assessment is one way to find your gaps before a customer does.

Connectivity changes

New fiber from several private providers means more choice of internet service, and new construction can interrupt service. A second connection and tested backup and recovery keep you running during changeovers.

Industries

Industries We Work With in Golden Valley

The city's employer list tilts toward headquarters operations and manufacturing, and its smaller businesses support them. Here is what that looks like for IT.

Food and consumer manufacturing

Production-adjacent offices need segmented networks, supplier portals and reliable backups for ordering and planning systems.

Insurance and financial services

Customer records, call and claims workflows and strict vendor oversight call for strong identity controls and logging.

Industrial and engineering firms

Honeywell, Pentair and Tennant sit in this part of the market. Smaller engineering and construction firms need secure design file sharing.

Media and sports

With KARE and Minnesota United FC based in the city, content, event and guest-network environments need fast, flexible support.

What's next

Cloud, AI, and What Comes Next

Many Golden Valley firms are small teams serving large organizations, so the IT standard they are held to is the larger company's.

Cloud migration. Moving on-premise servers and email to the cloud simplifies compliance and remote work. See our cloud services.

Generative AI. Golden Valley's own policy requires approval of AI tools, protection of sensitive data and human review of AI output. That is a workable template, and we help you build a version for your company. See our AI services.

Cloud and AI services for Golden Valley businesses
McNallan Technology Solutions headquarters
How it works

What Working With Us Actually Looks Like

A typical IT services engagement in Golden Valley starts with a free IT assessment. We walk the building, run discovery tooling against the network, talk to the leadership team about where they want the business in 24 months, and write up what we find, including the things you might not want to hear.

From there, the proposal is all-inclusive: one predictable monthly number that covers help desk, monitoring, patching, security stack, vendor management, and strategic planning.

For businesses with internal IT staff, the model shifts. We become the layer underneath, covering after-hours work, project work, security tooling, and the second opinion. That frees your in-house lead to focus on work that genuinely needs to be done from inside the company.

Project services handles one-time work: office moves within Golden Valley, server replacements, Microsoft 365 tenant migrations, network rebuilds, conference room AV refreshes. If you are scoping a project and want a second opinion before signing a quote, we will review it for free.

In their words

Don’t take our word for it. Take theirs.

Real Google reviews, quoted word for word, from the people who rely on us.

5.0
48 Google reviews
Google
“Working with McNallan has been a game-changer for our operations. … if a minor issue does pop up, their team is on it before we even notice.”
Google
“I have worked with multiple providers over the years and when I was tasked with an ERP migration at a new company, I went straight to McNallan due to a previous experience. Their deployment strategy and ongoing support blew other experiences out of the water.”
Google
“Our organization has been with McNallan Technologies for many years … They are always there to help with our IT needs, even outside of the normal business hours. … Everyone that works there is FANTASTIC.”
“My absolute LIFESAVERS! Their customer service is so kind, patient and friendly especially during stressful situations.”
“McNallan has the best customer service in the IT world! Holley is so knowledgeable and her support team is quick. Thank you!!”
“Their customer service is truly outstanding—every interaction has been friendly, responsive, and focused on actually solving the problem rather than just providing quick answers.”
“McNallan is the only place i will go. You want people who actually care about you? Go to McNallan!!!! 10/10 customer service. Amazing staff.”
“Blake is the best, Mr. fix it! The whole team is responsive, knowledgeable and professional. We don’t just feel like a client, we feel like a partner.”
“McNallan should be every business’s go-to for technology support and security. Their team’s dedication is unmatched…”
“Having partnered with McNallan Technology Solutions for many years I would highly recommend them as a business partner. Great people, timely responses, and innovative and cost effective solutions.”
“reliable, responsive and most important of all, friendly! love being able to partner with them :)”
“McNallan is trustworthy and the team cares about their customers. Definitely recommend!”
“Eric and the crew at McNallan have been great to work with for many years. They are attentive when issues arise and are always working to update and stay current with security measures…”
“McNallan’s team always goes above and beyond! Great people to work with, highly recommend!”
“Damarius was the best. He was quick to fix quite a complex issue and incredibly respectful of my level of IT knowledge (or lack thereof)…”
“McNallan has wonderful customer service. Their staff is knowledgeable and quick to respond to questions or help requests. They take a proactive approach to security planning.”
“Their customer service is excellent with fast response times, detailed follow up, and a determination to get to a resolution.”
“We always receive prompt service whether that be via phone or email. You can always count on getting a solution.”
“McNallan’s technicians provide excellent customer service. They continue to follow-up after service requests to ensure your system is working properly.”
“McNallan has been responsive, thorough, and meets us where we are at in our Technology needs.”
“Their team is extremely knowledgeable and always willing to help with any technology questions I have. Highly recommend!”
“Always able to fix the big and small problems. Great customer service and skill.”
“Highly recommend McNallan Technology Solutions! Very kind and helpful people to work with. They were outstanding!!”
“Great local company, with knowledgeable staff. Helpful and friendly! Thank you for all your great services.”
“Experts at everything they do!!”
FAQ

Frequently Asked Questions

Can you help us follow the same principles as Golden Valley's city AI policy?

Yes. The city policy, effective January 1, 2026, covers approving tools, protecting sensitive data and human review. We help companies write practical equivalents.

What did the Allianz Life breach teach smaller companies?

As reported in July 2025, attackers used social engineering to reach a third-party cloud system. Staff training, multi-factor authentication and access reviews on cloud apps reduce that risk. We do not comment on any individual company beyond public reports.

Will the new fiber affect my internet service?

The city reported more than 15 miles of fiber planned from several private providers, with construction expected from spring 2026. Availability varies by street, so we check what is available at your address and help you compare.

How fast do you respond to Golden Valley businesses?

A technician is engaged in under 30 minutes, we resolve about 90% of issues the same day, and monitoring runs 24/7.

Do you work with firms that supply large manufacturers?

Yes. We help with security questionnaires and CMMC readiness, starting with a free IT assessment.

Service area

Other Twin Cities Locations We Serve

Golden Valley is part of our service area. A single managed services agreement covers all Twin Cities locations, and our after-hours response is the same in every city.

Ready to talk about IT support in Golden Valley?

The assessment is genuinely free. You walk away with a written punch list even if you never hire us.

Get in touch

Inquire About Our Services

McNallan Technology Solutions works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.

Prefer a real conversation? Skip the form and call us directly during business hours.

+1 763-424-3388

Working hours

Mon–Fri

Emergency

8:00 AM – 5:00 PM

24/7 on-call support

Tell us what you’re working on

Share a few details and we’ll follow up with next steps and a clear path forward.

"*" indicates required fields