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Managed IT Services & Support in Fridley, MN

Managed IT, cybersecurity and AI support for Fridley's manufacturers, medical device suppliers and industrial tenants, delivered from our office in Brooklyn Park.

Server infrastructure support for Fridley businesses
<30 minTechnician engagement
90%Same-day resolution
24/7Monitoring & support

Fridley sits in Anoka County just northeast of Minneapolis, bordered by Brooklyn Park and Brooklyn Center on the west and Columbia Heights, New Brighton and Mounds View on the east. Interstate 694 and Highways 47 and 65 run through it. The city describes an industrial spine around its rail corridor as one of its main economic assets.

The employer base leans toward engineering and production. The city names Medtronic, Cummins and Unity Hospital as each employing over 1,000 people, and Medtronic runs an operational headquarters here. A 2021 employer list also includes Target and Minco Products. Companies like these depend on tightly controlled design files, production data and equipment that cannot sit idle.

Why us

Why Fridley Businesses Choose McNallan

A plant or lab in Fridley usually runs a mix of office PCs, engineering workstations and shop-floor or lab equipment that does not patch like a laptop. Having a team a short drive away means someone can walk the floor, see how the network is actually laid out and plan maintenance around production, not around a ticket queue.

Sub-30-Minute Response

We answer calls in under three minutes and engage technicians on issues in under thirty. Fridley is directly east of Brooklyn Park, a short drive from our Brooklyn Park office.

90% Same-Day Resolution

The majority of issues we open get closed the same day. That number comes from a managed services model that is all-inclusive by design: one predictable monthly fee, no hourly billing surprises.

24/7 Local Monitoring

Our operations center watches your environment around the clock, even when nobody at your office is. Escalations route to engineers who know the area.

Where we work

Neighborhoods & Corridors We Cover

We support businesses across Fridley, including the industrial properties along the rail corridor, the Northern Stacks redevelopment south of I-694 on the former Northern Pump site, the River Tech Workplace business park on East River Road, the Highway 65 and Highway 47 commercial strips, offices along I-694, and homes and home offices in the Riverview Heights neighborhood.

  • Rail corridor industrial area
  • Northern Stacks
  • River Tech Workplace (East River Road)
  • Highway 65 corridor
  • Highway 47 corridor
  • I-694 offices
  • Riverview Heights
Common challenges

The IT Problems We See Most Often in Fridley

These are the IT problems we see most often for companies in a place like Fridley.

Protecting engineering and device data

Medical device and power-equipment firms hold designs, test records and supplier files that competitors and attackers both want. Layered cybersecurity with access controls and 24/7 monitoring keeps that data contained.

Tenants in new and redeveloped buildings

Northern Stacks and River Tech Workplace mean new tenants moving into reworked industrial space. Getting cabling, firewalls, Wi-Fi and phones right at move-in is easier than fixing it later, and our infrastructure and hardware team handles the build.

Downtime on the production side

When a line, a lab system or a shipping workstation stops, the cost is immediate. A tested backup and disaster recovery plan sets how fast you can be running again.

Industries

Industries We Work With in Fridley

Fridley's mix of industries shapes what IT has to do.

Medical device and life sciences

Document control, validated systems and secure file sharing for firms in the Medtronic supply orbit, supported through our managed services.

Power and electrical equipment

Engineering teams and plants like those tied to Cummins power products need reliable networks between offices and production areas.

Healthcare practices

Clinics near Unity Hospital handle patient records that call for encryption, access logging and tested recovery.

Industrial and distribution tenants

Businesses on the rail corridor and in the business parks need dependable connectivity, shared systems and straightforward budgeting through a vCIO.

What's next

Cloud, AI, and What Comes Next

Fridley companies often run a patchwork of older on-site servers alongside newer cloud tools. We help decide what to keep, what to move and what to retire.

Cloud migration. Moving file servers, email and line-of-business apps to the cloud can cut the number of aging boxes in a plant office or lab. We plan the move around your production schedule through our cloud services.

Generative AI. Engineering and operations staff are already trying AI tools with company documents. We help set rules on what can be pasted in and roll out approved tools through our AI services.

Cloud and AI services for Fridley businesses
McNallan Technology Solutions headquarters
How it works

What Working With Us Actually Looks Like

A typical IT services engagement in Fridley starts with a free IT assessment. We walk the building, run discovery tooling against the network, talk to the leadership team about where they want the business in 24 months, and write up what we find, including the things you might not want to hear.

From there, the proposal is all-inclusive: one predictable monthly number that covers help desk, monitoring, patching, security stack, vendor management, and strategic planning.

For businesses with internal IT staff, the model shifts. We become the layer underneath, covering after-hours work, project work, security tooling, and the second opinion. That frees your in-house lead to focus on work that genuinely needs to be done from inside the company.

Project services handles one-time work: office moves within Fridley, server replacements, Microsoft 365 tenant migrations, network rebuilds, conference room AV refreshes. If you are scoping a project and want a second opinion before signing a quote, we will review it for free.

In their words

Don’t take our word for it. Take theirs.

Real Google reviews, quoted word for word, from the people who rely on us.

5.0
48 Google reviews
Google
“Working with McNallan has been a game-changer for our operations. … if a minor issue does pop up, their team is on it before we even notice.”
Google
“I have worked with multiple providers over the years and when I was tasked with an ERP migration at a new company, I went straight to McNallan due to a previous experience. Their deployment strategy and ongoing support blew other experiences out of the water.”
Google
“Our organization has been with McNallan Technologies for many years … They are always there to help with our IT needs, even outside of the normal business hours. … Everyone that works there is FANTASTIC.”
“My absolute LIFESAVERS! Their customer service is so kind, patient and friendly especially during stressful situations.”
“McNallan has the best customer service in the IT world! Holley is so knowledgeable and her support team is quick. Thank you!!”
“Their customer service is truly outstanding—every interaction has been friendly, responsive, and focused on actually solving the problem rather than just providing quick answers.”
“McNallan is the only place i will go. You want people who actually care about you? Go to McNallan!!!! 10/10 customer service. Amazing staff.”
“Blake is the best, Mr. fix it! The whole team is responsive, knowledgeable and professional. We don’t just feel like a client, we feel like a partner.”
“McNallan should be every business’s go-to for technology support and security. Their team’s dedication is unmatched…”
“Having partnered with McNallan Technology Solutions for many years I would highly recommend them as a business partner. Great people, timely responses, and innovative and cost effective solutions.”
“reliable, responsive and most important of all, friendly! love being able to partner with them :)”
“McNallan is trustworthy and the team cares about their customers. Definitely recommend!”
“Eric and the crew at McNallan have been great to work with for many years. They are attentive when issues arise and are always working to update and stay current with security measures…”
“McNallan’s team always goes above and beyond! Great people to work with, highly recommend!”
“Damarius was the best. He was quick to fix quite a complex issue and incredibly respectful of my level of IT knowledge (or lack thereof)…”
“McNallan has wonderful customer service. Their staff is knowledgeable and quick to respond to questions or help requests. They take a proactive approach to security planning.”
“Their customer service is excellent with fast response times, detailed follow up, and a determination to get to a resolution.”
“We always receive prompt service whether that be via phone or email. You can always count on getting a solution.”
“McNallan’s technicians provide excellent customer service. They continue to follow-up after service requests to ensure your system is working properly.”
“McNallan has been responsive, thorough, and meets us where we are at in our Technology needs.”
“Their team is extremely knowledgeable and always willing to help with any technology questions I have. Highly recommend!”
“Always able to fix the big and small problems. Great customer service and skill.”
“Highly recommend McNallan Technology Solutions! Very kind and helpful people to work with. They were outstanding!!”
“Great local company, with knowledgeable staff. Helpful and friendly! Thank you for all your great services.”
“Experts at everything they do!!”
FAQ

Frequently Asked Questions

Do you support manufacturers and medical device companies in Fridley?

Yes. Fridley's employer base includes Medtronic, Cummins and many smaller suppliers, and we work with engineering and production environments as well as offices. A free IT assessment is the place to start.

How close is your office to Fridley?

Our office at 8851 Zealand Ave N in Brooklyn Park is a short drive west of Fridley. Most requests start with remote monitoring, and our technician engagement time is under 30 minutes.

We are moving into a redeveloped building like River Tech Workplace. Can you handle the IT setup?

Yes. We can plan and install cabling, networking, Wi-Fi, security and phones before you move in, then manage it for a flat monthly fee.

Can you protect equipment that cannot be patched often?

We segment the network so production and lab equipment are separated from office systems, monitor them around the clock, and schedule updates around your operations.

Can a Fridley business use AI tools safely?

Yes, with rules. We help define which data stays out of public AI tools and set up approved options, so teams can use AI without exposing designs or customer information.

Service area

Other Twin Cities Locations We Serve

Fridley is part of our service area. A single managed services agreement covers all Twin Cities locations, and our after-hours response is the same in every city.

Ready to talk about IT support in Fridley?

The assessment is genuinely free. You walk away with a written punch list even if you never hire us.

Get in touch

Inquire About Our Services

McNallan Technology Solutions works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.

Prefer a real conversation? Skip the form and call us directly during business hours.

+1 763-424-3388

Working hours

Mon–Fri

Emergency

8:00 AM – 5:00 PM

24/7 on-call support

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