Managed IT, managed cybersecurity and managed AI for Brooklyn Center retailers, clinics, dealerships and public offices, supported from our Brooklyn Park office.
Brooklyn Center is a first-ring suburb in Hennepin County, crossed by Interstates 94 and 694 and State Highways 100 and 252. It was settled in 1852 and the 2020 census counted 33,782 residents. Its main street, Brooklyn Boulevard, was known as Osseo Road until 1969.
The employer list is a mix. In 2022 counts, PROMEON/Medtronic had 1,100 employees, Luther Auto Group 555, the City of Brooklyn Center 398, Brooklyn Center Schools (ISD #286) 396, University of Minnesota Physicians 330, Walmart 278 and Caribou Coffee's headquarters 240. Surly Brewing is also listed as a notable local business, and the FBI's Minneapolis field office is in the city.
A town with this many auto, retail, clinic and public-sector sites runs a lot of point-of-sale systems, scheduling software, shared devices and regulated records. Those need someone who can be on site quickly and who knows the building, not a ticket queue in another state. We are in Brooklyn Park, next door, and we pair a technician response of under 30 minutes with 24/7 monitoring.
We answer calls in under three minutes and engage technicians on issues in under thirty. Brooklyn Center is a short drive from our Brooklyn Park office.
The majority of issues we open get closed the same day. That number comes from a managed services model that is all-inclusive by design: one predictable monthly fee, no hourly billing surprises.
Our operations center watches your environment around the clock, even when nobody at your office is. Escalations route to engineers who know the area.
We support offices and storefronts across Brooklyn Center, including Shingle Creek Crossing on Shingle Creek Parkway, the former Sears site along Highway 100, the Brooklyn Boulevard corridor, the Earle Brown Drive area around the Heritage Center, and properties near the I-94 and I-694 interchanges. Residents and staff also know the area by Upper Twin Lake, Palmer Lake Park and North Mississippi Regional Park.
Three issues come up most often for Brooklyn Center organizations, based on the kinds of businesses and bodies that operate here.
Shingle Creek Crossing sits on the former Brookdale Center site, redeveloped in 2012, and tenants there have turned over since. Each move means new networks, registers and Wi-Fi to set up and old accounts to close. Infrastructure and hardware planning keeps openings and closings from leaving gaps.
The city and ISD #286 each employed roughly 400 people in 2022 counts, and both hold resident and student data. We do not claim any local incident; the point is that these records are a normal target everywhere. Managed cybersecurity covers email filtering, endpoint protection and monitoring.
The former Sears property was sold to Scannell Properties in January 2025 after the city rezoned it in 2024 to allow housing. When a large site changes use, owners and contractors need sensible IT governance from day one. An IT advisory (vCIO) engagement sets standards before systems pile up.
Brooklyn Center's employers fall into a few groups, and each has different IT needs.
Dealer groups like Luther Auto run sales, finance and service systems that must stay up through business hours, with customer financial data to protect.
With PROMEON/Medtronic and University of Minnesota Physicians in the 2022 employer list, healthcare and device-related offices need secure records and reliable backup. See backup and disaster recovery.
Shopping-center tenants and food businesses such as Surly Brewing and Caribou Coffee's headquarters depend on payment systems, inventory tools and guest Wi-Fi.
The city, ISD #286 and the federal office in town have records-retention and access-control duties that shape how we set up accounts and logging.
Brooklyn Center organizations often run a mix of on-premises servers, aging line-of-business software and a few cloud tools added over time. We start with a free IT assessment to see what you have and what it costs to keep.
Cloud migration. Moving file shares, email and line-of-business apps to the cloud suits multi-site operators such as dealer groups and retail tenants, since staff in different buildings reach the same data. We plan each move around downtime and cost; see our cloud services.
Generative AI. For a retailer, clinic or city office, practical uses include drafting customer replies, summarizing documents and searching internal procedures. We set policies on what staff may paste into AI tools and which accounts are approved. See managed AI.
A typical IT services engagement in Brooklyn Center starts with a free IT assessment. We walk the building, run discovery tooling against the network, talk to the leadership team about where they want the business in 24 months, and write up what we find, including the things you might not want to hear.
From there, the proposal is all-inclusive: one predictable monthly number that covers help desk, monitoring, patching, security stack, vendor management, and strategic planning.
For businesses with internal IT staff, the model shifts. We become the layer underneath, covering after-hours work, project work, security tooling, and the second opinion. That frees your in-house lead to focus on work that genuinely needs to be done from inside the company.
Project services handles one-time work: office moves within Brooklyn Center, server replacements, Microsoft 365 tenant migrations, network rebuilds, conference room AV refreshes. If you are scoping a project and want a second opinion before signing a quote, we will review it for free.
Real Google reviews, quoted word for word, from the people who rely on us.
“Working with McNallan has been a game-changer for our operations. … if a minor issue does pop up, their team is on it before we even notice.”
“I have worked with multiple providers over the years and when I was tasked with an ERP migration at a new company, I went straight to McNallan due to a previous experience. Their deployment strategy and ongoing support blew other experiences out of the water.”
“Our organization has been with McNallan Technologies for many years … They are always there to help with our IT needs, even outside of the normal business hours. … Everyone that works there is FANTASTIC.”
“My absolute LIFESAVERS! Their customer service is so kind, patient and friendly especially during stressful situations.”
“McNallan has the best customer service in the IT world! Holley is so knowledgeable and her support team is quick. Thank you!!”
“Their customer service is truly outstanding—every interaction has been friendly, responsive, and focused on actually solving the problem rather than just providing quick answers.”
“McNallan is the only place i will go. You want people who actually care about you? Go to McNallan!!!! 10/10 customer service. Amazing staff.”
“Blake is the best, Mr. fix it! The whole team is responsive, knowledgeable and professional. We don’t just feel like a client, we feel like a partner.”
“McNallan should be every business’s go-to for technology support and security. Their team’s dedication is unmatched…”
“Having partnered with McNallan Technology Solutions for many years I would highly recommend them as a business partner. Great people, timely responses, and innovative and cost effective solutions.”
“reliable, responsive and most important of all, friendly! love being able to partner with them :)”
“McNallan is trustworthy and the team cares about their customers. Definitely recommend!”
“Eric and the crew at McNallan have been great to work with for many years. They are attentive when issues arise and are always working to update and stay current with security measures…”
“McNallan’s team always goes above and beyond! Great people to work with, highly recommend!”
“Damarius was the best. He was quick to fix quite a complex issue and incredibly respectful of my level of IT knowledge (or lack thereof)…”
“McNallan has wonderful customer service. Their staff is knowledgeable and quick to respond to questions or help requests. They take a proactive approach to security planning.”
“Their customer service is excellent with fast response times, detailed follow up, and a determination to get to a resolution.”
“We always receive prompt service whether that be via phone or email. You can always count on getting a solution.”
“McNallan’s technicians provide excellent customer service. They continue to follow-up after service requests to ensure your system is working properly.”
“McNallan has been responsive, thorough, and meets us where we are at in our Technology needs.”
“Their team is extremely knowledgeable and always willing to help with any technology questions I have. Highly recommend!”
“Always able to fix the big and small problems. Great customer service and skill.”
“Highly recommend McNallan Technology Solutions! Very kind and helpful people to work with. They were outstanding!!”
“Great local company, with knowledgeable staff. Helpful and friendly! Thank you for all your great services.”
“Experts at everything they do!!”
Yes. Our office is at 8851 Zealand Ave N in Brooklyn Park, a short drive from Brooklyn Center, so on-site visits are practical.
Yes. We handle point-of-sale networks, guest Wi-Fi, cameras and backups for retail tenants, and we can plan the technology for a new opening.
Sales and finance systems, customer financial records, and the service-bay computers. We add 24/7 monitoring and tested backups so a bad day does not stop the lot.
We can support public-sector offices, including access controls, email security and records backup. We would start with a free IT assessment.
A flat monthly fee, set after the free IT assessment, so you know the cost up front. Most requests get a technician engaged in under 30 minutes.
Brooklyn Center is part of our service area. A single managed services agreement covers all Twin Cities locations, and our after-hours response is the same in every city.
The assessment is genuinely free. You walk away with a written punch list even if you never hire us.
McNallan Technology Solutions works best with growth-focused Minnesota businesses (25+ employees) that view technology as a productivity investment, not a cost to minimize.
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